Privacy Policy

Last updated 8/26/2026

1. Introduction
   The Waterfront Project, Inc. (“WFP,” “we,” “our,” or “us”) respects your privacy. This Privacy
   Policy explains how we collect, use, protect, and share information when you visit
   www.thewaterfrontproject.org, request services, make a donation, register for an event or
   workshop, subscribe to communications, or otherwise interact with us online.
   WFP is a nonprofit legal center founded in Hudson County, New Jersey in 2013. We provide
   free legal services and housing counseling to low-income individuals and families, including
   assistance related to eviction, foreclosure, housing stability, and other housing needs.
2. Information We Collect
   We may collect information you voluntarily provide, including your name, email address,
   telephone number, mailing address, information submitted through service or contact forms,
   event or workshop registration information, donation or transaction information,
   communication preferences, and other information you choose to provide.
   If you submit information concerning a legal or housing matter, that information may be
   personal or sensitive. Please do not submit confidential, privileged, or time-sensitive
   information through a general website form or email unless WFP has specifically instructed
   you to do so.
3. Information Collected Automatically
   When you visit our website, certain information may be collected automatically, such as your
   IP address, browser and device information, operating system, pages visited, date and time
   of your visit, referring website, and general website usage information. We may use cookies
   and similar technologies to maintain website functionality, understand website traffic, and
   improve our website and services.
4. How We Use Information
   We may use information we collect to:

• respond to inquiries and service requests;
• provide information about WFP programs and services;
• assess eligibility for certain services or programs;
• communicate regarding services, programs, events, and workshops;
• process and acknowledge donations and other transactions;
• send requested newsletters and organizational communications;
• improve our website, programs, and services;
• maintain website and information security; and
• comply with applicable legal and regulatory requirements

5. Legal and Housing Services
   WFP provides free civil legal services and HUD-certified housing counseling. Submitting
   information through our website does not, by itself, create an attorney-client, counselor client, or other professional relationship with WFP.
   Do not submit confidential or urgent legal information through a general contact form or
   email. If you need assistance, please use WFP’s service-request process available through
   the “Get Help” section of our website.
6. How We Share Information
   WFP does not sell or rent your personal information. We may share information when
   reasonably necessary to operate our organization, provide requested services, process
   transactions, or comply with the law. This may include sharing information with technology
   and website providers, payment processors, donation platforms, email or communications
   providers, event or program partners, professional service providers, government agencies
   when required or permitted by law, or other parties when you authorize us to do so.
   We take reasonable steps to ensure that service providers handle personal information
   appropriately and for legitimate purposes.
7. Donations and Payments
   Donations made through our website are processed through third-party payment platforms.
   WFP may receive information necessary to record and acknowledge a donation or
   transaction. Payment card information may be collected and processed directly by the
   applicable payment provider rather than stored by WFP. Please review the privacy policy of
   the payment provider for information about its practices.
8. Email Communications
   If you subscribe to WFP communications, we may use your email address to send
   organizational news, housing information, events, educational materials, fundraising
   communications, and other updates. You may unsubscribe from promotional or newsletter
   communications at any time using the unsubscribe link included in the email. We may
   continue to send transactional or service-related communications when necessary to
   respond to a request or provide services.
9. Cookies and Analytics
   Our website may use cookies and similar technologies to support website functionality and understand how visitors use the site. Third-party services may collect information about your device, browser, pages visited, and general website activity for analytics or website functionality.
   You may be able to manage or disable cookies through your browser settings. Disabling
   cookies may affect some website functionality.
10. Third-Party Websites
    Our website may contain links to third-party websites, including government agencies,
    partner organizations, payment providers, social media platforms, and other resources. WFP is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
11. Data Security
    WFP takes reasonable administrative, technical, and organizational measures to protect
    personal information from unauthorized access, use, disclosure, alteration, or destruction.
    However, no method of transmitting information over the internet or storing information
    electronically can be guaranteed to be completely secure.
12. Children’s Privacy
    Our website is not directed to children under 18, and WFP does not knowingly collect
    personal information from children under 18 through the website. If you believe a child has
    provided personal information to WFP through the website, please contact us.
13. Your Privacy Choices
    Depending on applicable law, you may have rights regarding personal information we
    maintain about you, including requesting access to or correction or deletion of certain
    information, withdrawing consent where applicable, and unsubscribing from certain
    communications. To make a privacy-related request, please contact WFP using the
    information below.
14. Changes to This Policy
    WFP may update this Privacy Policy from time to time to reflect changes in our practices,
    technology, services, or applicable law. We will update the “Last Updated” date when
    changes are made. We encourage you to review this policy periodically.
15. Contact Us
    The Waterfront Project, Inc.
    830 Bergen Avenue, Suite 4A
    Jersey City, NJ 07306
    Phone: 551-256-7578
    Website: www.thewaterfrontproject.org